By: Joel Cochran Bill: “Hey Bob, how is your day going?” Bob: “Hey Bill, it’s busy but good! How is your day? Bill: “Busy as well, but I can’t complain.” Bob: “That’s good to hear”…. Well it was good catching up with you but I gotta go, I have an appointment I have to run too.” Bill: “Yeah me too, we’ll catch up later.” Bob: “Sounds good! Have a great day!” Bill: “You too!” Does the conversation above sound a little too familiar to you? You are rushing through your day and you happen to run into a colleague or a friend and you start thinking to yourself, “I don’t really have time for this, but I guess I should say Hello”. Then you proceed to go through all the surface questions being careful not to ask anything deeper because it could result in more time in conversation which doesn’t...
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